Instacart works the same way; Buyers see a list of lots available in their area, along with the expected customer advice, and they can select which one they want to purchase, according to the company.
Uber drivers may not see the expected tip in advance, but at one point they could see a rider’s tip history or if it was a “higher tip ”, which may have factored into the drivers’ choice to pick up.
“It was a wonderful tool for a pilot,” said Sergio Avedian, pilot and lead contributor to The carpool guya blog aimed at helping rideshare drivers make more money.
Uber phased out the Best Dump Driver designation earlier this year. The company did not immediately respond to a request for comment.
“Drivers these days rely more and more on tips,” Avedian said. Yet his tips average only about 12 to 13 percent of the fare, he estimated.
“Tip fatigue” is real
In most cases, consumers have more options to tip. a wider range of services than ever before, a trend also known as “tip creep.” But recent surveys show that shoppers are experiencing “tip fatigue” and starting to tip less — while being even more unhappy with prompts to tip.
Two-thirds of Americans have a negative opinion of tipping, according to a report from The bank rateespecially when it comes to predetermined point of sale options.
“Consumers are unhappy with the current state of tipping, and much of that is because they are being asked to tip before service rather than afterward,” Lynn said.
However, tipping in advance is not entirely new, he added. “People have long tipped bartenders generously as bribes for future service, as if to get more generous service.”